FAQ'S

GeneralFAQ'S

Q. What is your brand’s mission?

Our mission is to create stylish, high-quality clothing while prioritizing sustainability and ethical practices. We aim to empower our customers through fashion that reflects their individuality and values.

Q. Where are your clothes made?

Our garments are produced in Bangalore, where we ensure ethical labor practices and sustainable production methods. We partner with factories that prioritize fair wages and safe working conditions.

Q. How do I choose the right size?

We provide a detailed sizing chart on our website to help you find the perfect fit. If you’re between sizes or need further assistance, feel free to contact our customer service team.

Q. Do you offer plus sizes?

Yes! We believe in inclusivity, and our collection includes a range of sizes to cater to all body types. Check our size chart for more details.

Q. What shipping options are available?

We offer standard, express, and international shipping options. Shipping costs and delivery times vary based on your location. You can find all the details during the checkout process.

Q. What is your return policy?

We accept returns within 5 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. Please visit our Returns page for detailed instructions.

Q. What sustainable practices does your brand follow?

We prioritize eco-friendly materials, ethical production, and minimal waste in our processes. Our packaging is also designed to be recyclable or biodegradable. Learn more on our Sustainability page.

Q. Are your fabrics ethically sourced?

Yes, we ensure that all fabrics are sourced from suppliers who adhere to ethical and sustainable practices, prioritizing both quality and environmental responsibility.

Q. How can I contact customer support?

You can reach our customer support team via email at  info@mittal@gmail.com or through our Contact Us page. We aim to respond within 24 hours.

Q. Do you offer gift cards?

Yes, we offer gift cards in various denominations! They can be purchased on our website and are a great option for gifting.

Q. Do you have a loyalty program?

Yes! Join our loyalty program to earn points on every purchase, receive exclusive discounts, and access early sales. Sign up on our website for more details.

Q. How can I stay updated on promotions and new collections?

Subscribe to our newsletter and follow us on social media to stay informed about the latest promotions, product launches, and brand news!

Q. Do you offer custom or personalized items?

Currently, we do not offer customization options. However, we love collaborating with artists and designers! If you’re interested, please reach out to us via our Contact Us page.

Q. Can I collaborate with your brand?

We’re always open to collaboration! If you have a project or idea in mind, please send us a message via our Contact Us page, and we’ll get back to you.